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Shipping & Delivery Policy

Thank you for visiting OwnUrU.com! We are committed to providing you with quality products featuring our unique designs. Please read our shipping and delivery policy to understand how your items will reach you.

 

  • Production Time

    Our merchandise, including hats, phone cases, and other items featuring our designs, is produced and fulfilled by Printful.
    Once an order is placed, Printful typically requires 2-7 business days to process and produce the item(s). This production time may vary depending on order volume and product availability.

 

  • Shipping Times

    After production, shipping times vary based on your location and the shipping method chosen. Standard delivery times are as follows:
    USA: 3-5 business days
    Europe: 5-10 business days
    International: 10-20 business days
    Please note that these times are estimates and may vary based on destination and local postal services.

 

  • Shipping Costs

    Shipping costs are calculated at checkout based on your location, selected shipping method, and order size.
    We aim to keep shipping affordable and only charge what is necessary to ensure a reliable delivery.

 

  • Order Tracking

    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your delivery status on the carrier’s website.

 

  • Customs, Duties, and Taxes

    For international orders, customs fees, duties, or other taxes may apply depending on your country’s regulations. These charges are not covered in our shipping fees and are the responsibility of the customer.

 

  • Order Issues

    If you encounter any issues with your order, such as delays, damages, or incorrect items, please reach out to us at ownurullc@gmail.com. We will work with Printful to resolve any problems quickly and ensure your satisfaction.


Changes & Cancellations
Since orders are processed immediately, modifications or cancellations may not always be possible. Please contact us at ownurullc@gmail.com as soon as possible if you need to make changes, and we will do our best to assist.

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